Control Room Officer

Salary range: £30,048 - £31,557 p.a. inc.

Contract: Permanent

Hours of work: 36 hours per week

Location: Civic Centre

Make a difference in Community Protection for Brent Council   

Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.

The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.

The Post

Operation of the Borough Control Room is required for 7 days a week and for ensuring that resources are deployed to facilitate effective service delivery. We need support for the Council’s civil contingencies arrangements and to assist as necessary in times of urgency.

To operate the Council’s Closed Circuit Television systems, and ensure delivery of an effective CCTV service and to co-operate with outside agencies in relation to CCTV information and evidence, in line with Data Protection and Human Rights legislation.

Ensuring the integrity, accuracy and confidentiality of all information gained is secure at all times by compliance with appropriate legislation (such as the Data Protection Act 2018) and the Council's CCTV code of practice, and in line with ICO and SCC code of practice.

The Person

Experience in the Control Room environment is essential, preferably with emergency services or with another Local authority. Trained to BTEC level 2 Public surveillance with a current SIA licence.

The post holder will work on their own and on a shift pattern covering 7 days a week of extended hours. We are looking for someone who is calm and able to manage their own work and prioritise activities depending on needs of the service.


Closing Date: 18 May 2021 (23:00)

Additional Information

Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.

We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.

Brent has a positive approach to flexible working.

As a disability confident employer Brent welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on recruitment@brent.gov.uk.  Please note the information you provide will be treated fairly and confidentially.

Please note CVs will not be considered as part of your application for this position.