Senior Trading Standards/Consumer Services Officer

Benefits and Allowances

We offer a 35 hour week with the option to earn flexi time and approximately 6 weeks paid holiday depending on your public service experience.

Role Purpose

As an Officer with delegated authority, use accredited specialist multi-faceted skills and techniques to carry out a programme of proactive and reactive functions which will contribute to raising standards of Trading Standards and Consumer Protection in Tower Hamlets

To support the Trading Standards Team Leader and Principal Trading Standards/Consumer Services Officer in managing the Team and to deputise in their absence.

Key Responsibilities

Using delegated powers and specialist skills (i.e. audit, inspection, enforcement powers, negotiation and persuasion) to gain and ensure compliance with Trading Standards legislation so that the standards of fair trading and consumer protection are maintained and enhanced for residents, businesses and visitors.

Requirements

The successful candidate will have a recognised Trading Standards qualification.

Able to lift and carry equipment in line with health and safety guidelines. 

Must be available to work in the evenings and at weekends.

To have a driving licence and provide a car for work purposes.

Additional Information

Tower Hamlets is a fascinating borough, a multi-cultural community steeped in history. The contrasts and challenges in Trading Standards work ranges from the “Curry Capital” of Brick Lane, to the expanding high-tech corporate world-wide financial institutions in Canary Wharf, employing thousands of people using the services that Trading Standards is responsible for. Our Service is forward looking and has many exciting challenges to face.  

We are looking for an experienced Trading Standards practitioner to carry out the full range of duties including:-    

Product Safety

Underage Sales

Fair Trading

Anti-Counterfeiting

Anti-Fraud/Scams Awareness

Firework Safety/Regulation of Storage Facilities.

Consumer Education & Awareness

This is a unique opportunity and we are looking for a motivated and dedicated individual to help deliver on our key strategic objectives.

For an informal discussion about this post please contact David Tolley, Head of Environmental Health & Trading Standards on 020 7364 6724/ Sean Rovai Team Manger on 0207 364 3760

Application Details

This post is open to the following types of applicants: Redeployees/ Internal/ External/ Agency

If this role is available to Internal employees only, this will include agency workers but does not include independent contractors or Skills Match trainees

All applications should be made via our online application system, no CV’s or alternative forms of applications are accepted. Internal employees should apply via the council's Intranet. External applicants apply via the Council's website www.towerhamlets.gov.uk/careers