Redbridge Enforcement Officer

Redbridge is an ambitious, diverse and exciting east-London borough. What we do is driven by changing our relationship with local people to support our vision. As a result, we've developed innovative ways to build our communities and transform our Council.

We're one of the fastest growing parts of the country and the third most diverse London borough. Our communities are attracted by a mixture of excellent schools, relatively affordable housing, high-quality open space and rapid transport connections into the heart of the City

Are you enthusiastic about improving the lives of Redbridge residents? Do you have the ability and skills to patrol our communities to collectively make a real difference to enhancing communities?  Do you want to be part of an award-winning service? If so, find your greatness by joining us as a Neighbourhood Enforcement Officer.

The Neighbourhood Service works in, and with, our local communities to tackle a wide range of often complex community issues, helping reduce fly tipping, environmental, residential, commercial & highways issues, crime and disorder, making people feel safer and the Brough cleaner. Working together with our partners and communities you will make a key contribution to making the London Borough of Redbridge a great place to live and work.

As a Neighbourhood Officer, you will play a critical role representing the Council in providing a visible uniformed patrol presence with delegated police powers, working across Redbridge. You will be part of a team patrolling our communities, listening and responding to residents’ concerns and resolving them by engagement and enforcement.

You will investigate reported offences and complaints and take appropriate action in line with Council procedure and statutory duties. Where necessary you will use enforcement powers including the issue of Fixed Penalty Notices and Penalty Charge Notices, or serve other legal notices. You will be responsible for gathering and recording evidence in accordance with the Criminal Procedure and Investigations act 1996 (CPIA) conducting interviews under the conditions of the Police and Criminal Evidence Act 1984 (PACE) and preparing case file for prosecution.

You may have a community background or have experience of working in an enforcement role. Whatever your background, you must have excellent communication skills, a customer focused approach, accuracy, consistency, attention to detail and be able to build collaborative working relationships with wider community partners.

You’ll also have strong observational skills, be an effective problem-solver, and be able to work independently or as part of a team. Calm and collected, to deal politely and tactfully with a wide range of members of the public who may be confrontational and advise within specific guidelines, able to make decisions under pressure, be able to adapt in a fast-moving environment, you’ll be IT-literate and able to multi-task.

Join us, and you’ll enjoy attractive benefits plus the chance to learn and progress whilst working as part of a productive and dynamic team. We offer full in-house training. You must have a full UK driving licence and be able to pass a DBS.

Ambitious for Redbridge