Fixed term for 12 months.
For an informal discussion, please contact Rachel Fitchie - Interim Housing Options Manager of the Homemove Team on 01273 290273 or by emailing Rachel.Fitchie@brighton-hove.gov.uk
About the role
As a Housing Needs Officer you will be responsible for maintaining the Housing Register, Data Cleansing and supporting applicants on the Housing Register. You will be the first point of contact for internal and external organisations who require information on accommodation options for those in housing need. It is a very busy service and will require attention to detail and good organisational skills. Please refer to the person specification.
To assess housing need, and consider available solutions based on information provided by applicants and third parties.
To provide advice and information to customers, external agencies and other BHCC teams on accommodation options and on our statutory housing duties.
To allocate accommodation, making best use of stock, based on assessment information and within policy and procedure.
Maintain records of customer contact, including any change of circumstances taking appropriate action in line with the assessment process and appropriate systems.
Maintain a working knowledge of BHCCs allocation policies, and the legal framework these sit within e.g.: Housing Act 1996.
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.
Work Permits: we may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Visas and Immigration (UKVI) Points-based Immigration System.
Please note that this post is subject to a Basic Disclosure Criminal Records Check.
We welcome applications from all sections of the community but particularly encourage applicants from a BME or White Other background as well as those who identify as male or trans as these groups are currently under-represented in our Directorate workforce.