Link Worker - Complex Lives
£23,472 pa + excellent benefits including 30 days holiday and flexible working
Plymouth/Homeworking
Closing date: Sunday 21st March 2021 at 11.30 pm
Do you have recent experience of providing housing advice or support and working with vulnerable people or people with multiple complex needs? Then join Shelter as a Link Worker – Complex Lives and you could soon be playing a vital role at the heart of an exciting joint initiative with Plymouth City Council to tackle homelessness.
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve
About the role
This new and evolving role is co-located with the Retained Client Function Team in Plymouth City Council and involves working closely with their social work team, as well as the Shelter Plymouth Team. Your challenge? To deliver a professional, pragmatic and outcome focused advice and support service to clients, with a focus on prevention, empowerment, education and intervention. Day-to-day, you’ll carry out casework aimed at preventing crises and situational breakdowns, in order to prevent homelessness. Conducting client meetings and assessments in a trauma informed way will be key, as will agreeing clients’ needs and identifying desired outcomes/actions. We’ll also rely on you to make relevant referrals where appropriate, help clients to attend appointments to ensure get the support they need and empower them to make informed choices, whilst ensuring they’re aware of their rights.
About you
To succeed, you’ll need recent relevant experience and the communication and negotiation skills it takes to work effectively with a wide variety of stakeholders, both statutory and non-statutory. A clear understanding of safeguarding frameworks is essential too, as is the ability to listen to clients’ needs and identify desired outcomes/actions in a person centred and strength based way. Proactive, creative and customer-focused, you’re committed to achieving results, respond positively and quickly to change and aren’t afraid to challenge the status quo and introduce new ideas where appropriate. Proficiency using Microsoft Office application is also required.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.