Welfare Officer (Permanent)
Job introduction
For an informal discussion, please contact Lara Thompson - Housing Options Manager at lara.thompson@brighton-hove.gov.uk.
About the role
We are looking for a Welfare Officer to make up a team of 6 whose primary function is to provide support for people who have been placed into short- term emergency accommodation.
The job entails proactively engaging with homeless households in accommodation, carrying out welfare checks and referring for additional support where required. Welfare Officers support clients to maintain their accommodation, and to move on successfully to a settled home. Many of the households are vulnerable and struggle to cope in their accommodation and some may exhibit difficult behaviour as a consequence.
Direct experience of working in housing is not necessary, but you should have a knowledge of the issues facing homeless people in Brighton and Hove and of welfare rights and benefits. Far more important is an empathetic and non-judgemental approach to working with people who have found themselves in insecure housing situations. This is a challenging job and at times can be frustrating but can also be very rewarding.
Additional information
Your starting salary will be pro rata if the above position less than 37 hours or term-time only.
Work Permits: We may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Visas and Immigration (UKVI) Points-based Immigration System. Please see Gov.uk for more information on the Skilled Worker Visa.
Company information
Please note that this post is subject to a Basic Disclosure Criminal Records Check.
We welcome applications from all sections of the community but particularly encourage applicants from a BME or White Other background as well as those who identify as male or trans as these groups are currently under-represented in our Directorate workforce.