Head of Highway Services
About the role
This is an exciting role leading a vital service within our council, supporting the London Borough of Hillingdon.
You will be responsible for a wide range of duties including the leading and delivering of an effective, efficient highways service for Hillingdon council, in accordance with statutory and legal requirements.
In this role, you will support, demonstrate, and propagate new ways of working and actively participate in implementing organisational change within the directorate and across the Council. Furthermore, you will manage the continuous improvement required, in the efficient delivery of the service and use of resources, working with the Senior Management Team and the Leader to develop and implement effective highway strategies providing long term direction and shaping of a highways service which is customer focused and responsive.
Drive will be required for this position, to push forward development and delivery of robust programmes of work across the team, making a measurable positive impact in line with Key Performance Indicators.
You will need to ensure that organisational performance and performance of the supply chain are monitored, measured and maximised, including mandatory and locally set indicators supporting all teams across Highways to meet service levels and performance targets.
As Traffic Manager, you will oversee the management of the highways network, including inspections, permitting, contracts, legal issues, work programmes, programme management and delivery, asset management and street works; working collaboratively with utilities, contractors and developers to minimise disruption to the network and achieve improved value for money and efficiency across all the teams delivering the highways service.
The role will also include a variety of other key responsibilities such as:
- Being responsible for commercial, financial and performance aspects of highway services ensuring robust arrangements are in place for the protection of the Council.
- Being responsible for all large highway's capital investment projects and accountable for budget management and delivery across the service and ensuring revenue funded activities are delivered in accordance with service priorities.
- Being responsible for the provision of effective leadership and management of the Council's highway assets including roads, street lighting, structures, gullies, winter planning, PROW, responsive works, related technology and specified green and other corporate spaces.
- Being responsible for ensuring the health, safety and well-being of staff and suppliers delivering highways services.
About you
This role is well suited to an experienced senior manager, who has experience in leading a team of technical professionals within the field of Highways Management.
Networking is crucial in this role, so you will need to be a team player and be able to communicate with all levels, forming and maintaining strong relationships across the council, with stakeholders and with the wider public sector.
You will need to have good verbal and written communication skills, be passionate about making a difference and be the person who strives for excellence in everything they do.
In carrying out your role, you will possess a positive 'can do' attitude, leading and inspiring others by valuing their ideas, contributions and encouraging constructive, open feedback as well as innovative thinking.
You must have key management skills including influencing, motivating, leading and be able to provide direction whilst promoting a culture of high performance and an environment of dignity and respect. In addition to these, your management ability must include being able to make important decisions, whilst taking accountability for them.
This role requires the holder to be strategic in their thinking. You will be driven to investigate the wider public sector business environment, contributing to new business strategies, and identifying and managing risk.