Redbridge is an ambitious, diverse and exciting east-London borough. What we do is driven by changing our relationship with local people to support our vision. As a result, we’ve developed innovative ways to build our communities and transform our Council.

Were one of the fastest growing parts of the country and the third most diverse London borough. Our communities are attracted by a mixture of excellent schools, relatively affordable housing, high-quality open space and rapid transport connections into the heart of the City.

Redbridge Council is recruiting to strengthen our Desktop support team to improve the service we provide to our 3,000 internal customers. To succeed in this role, you must be an experienced desktop support engineer with very strong technical skills, who wants to further develop their specialist knowledge in a Microsoft environment with a strong customer service ethos. The role is part of a large support team with collective responsibility for delivery of excellent services to customers.

We are particularly interested in hearing from people with experience of:

Microsoft Intune

Microsoft SCCM
ServiceNow ITSM
Windows 10 maintenance, deployment and updates
Microsoft Server 2012 and above
Virtualisation technologies (i.e. VMWare vCenter, Microsoft Hyper-V)
Azure Active Directory including GPO’s
DNS, DHCP, TCP/IP
MSI software packaging
Powershell scripting
Office 365 administration
VOIP and softphone telephony
Microsoft applications including Microsoft Teams

Closing date: 22nd January 2021

Interview date: Week commencing 8th February 2021

Ideally you will have experience of working in a busy and demanding IT environment with a structured IT Service Management System for logging and managing incidents and a thorough understanding of ITIL standards.

Ambitious for Redbridge

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