Improvement Project Manager

About Hackney Education

Hackney Education is the Education Services department within Hackney Council. It provides a range of statutory and traded services to support the education of children, young people and adults in the borough. Our vision is to provide excellent education for every child, young person and adult learner.

Hackney Education is committed to safeguarding and promoting the welfare of children and young people. Positions at Hackney Education can be subject to an Enhanced DBS check.

Hackney is one of the UK’s highest performing local authorities, serving one of London’s best places to live and work. We have achieved a huge amount: our services, our schools, our public spaces are all amongst the very best. We have changed the reputation, not just of the Council, but of Hackney itself. Bringing jobs and investment into the borough, securing the legacy from the 2012 Games, and making this a place of which we can all be proud.

Details of the role

The role of the Improvement Project Manager  is to ensure we get the best service for clients by working alongside senior service managers and practitioners to secure the highest quality of service and the most effective and efficient organisation of services. 

This senior role provides two major benefits. Firstly, to bring a professional business improvement perspective to service delivery, including the application of business process improvement and lean practices, business planning techniques and a ‘keep it simple’ approach to organisational design. Secondly, to add operational capacity and value to service managers through support for routine service delivery as well as new ways of working, digital applications, traded service development, and project management.

Overall, the role provides the means to secure effective and efficient engagement of systems and staff to achieve service and corporate objectives whilst keeping the focus on our customers.

Specific projects you’ll be progressing include: 

• Supporting colleagues within the Early Years service area take forward the recommendations to secure service enhancements and financial sustainability
• Working with colleagues in the Well-being and Education Safeguarding teams maximise the benefits from the adoption of a new case management system
• Project managing the implementation of new solutions that enhance internal processes, including those used by our Human Resources team
• Identifying and enhancing our traded services offer
• Supporting teams make greater use of Google productivity tools

Candidates selected for interview will demonstrate:

• programme and project management experience
• analytical skills
• their ability to work with a wide range of stakeholders
• extensive experience of having worked as a business process improvement consultant with senior service managers
• a proactive and self-motivating nature 
• an understanding and ability to use lean principles when implementing a change, and
• a high level of proficiency using IT systems

For an informal discussion about the role please contact Joss Thomas Head of Improvement Programmes & Project (0208 820 7465)

The selection process will include a numeracy and Excel test. Plus, a presentation and panel interview. The tests will be completed w/c 04 January 2021 and the interviews are scheduled to be held w/c 11 January 2021.

Closing date: Sunday, 13th December 2020

Further information

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.