Telecare Installation Review Officer

Location: Careline Control Centre. Ludham, Lismore Circus. NW5 4SE

Salary: £30,893 - £35,488

Contract Type: Permanent, Full time, 36 hours per week

Alternative flexible working options available/open to discussion 

Click HERE for information on Camden’s flexible working options

Some posts at Camden are politically restricted, which means individuals holding these posts cannot have active political role. For a list of all politically restricted roles at Camden click here.

Camden is listening to everyone, including you.

We’re giving a platform to people inside and outside our community. Because, we’re not just home to the UK’s fast-growing economy. We’re home to the most important conversations happening today. And we’re making radical social change a reality, so that nobody gets left behind.

As Telecare Installation Review Officer, you will help our more vulnerable residents live healthy, active and independent lives for as long as possible and to have control of their lives.

The role

You’ll bring your excellent customer service skills to this role, where you will work amongst a highly multi-skilled team. You will work across multiple sites to enable service users to become more independent and safe in their own living environments and be involved in installing, testing, maintaining and the repair of telecare assistive technology equipment.

This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.

About you

Due to the nature of this role, you will need to hold full current driving licence and you will be required to take the council’s driving assessment.

But, we are also looking for someone that can bring their on-point communication and people skills who will be confident in working with vulnerable adults and showing empathy for their needs. We need you to be able to think on your feet and be a practical thinker.

We're looking for a candidate who will have strong experience of installing basic to more complex telecare equipment.

We’re ready to welcome your ideas, your views, and your rebellious spirit. Help us redefine how we support vulnerable adults, and we’ll redefine what a career can be. If that sounds good to you, we’d love to talk.

About Camden

Working for Camden you’ll receive a host of great benefits, Click HERE to see full details.

To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit our recruitment website

How to apply

To apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application form you will be expected to explain how you meet the key requirements for this role listed in this advert. When explaining how you meet each of the requirements, please give examples that clearly demonstrate your skills, knowledge and experience. When writing your examples give a brief description of the situation or task but focus on the actions you took and the result of your actions.

Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people or people with long-term health conditions. If you would like us to do anything differently during the recruitment process, or provide any information in an alternative format, please contact us on 020 7974 6655, at resourcing@camden.gov.uk, or post to 5 Pancras Square, London N1C 4AG.

Closing dates for applications: Sunday 25^th October 2020 at 23:59

Interviews to be held: TBC

Please quote reference: 200000DI

To view the Job Profile please click HERE