ICT and Business Performance Assistant
Salary: £18,740 per annum (Pay review pending) for 28 hours
(plus excellent benefits including private health care and a generous pension contribution)
Who are we?
CCHA is an ambitious community-based housing association working in Croydon, Sutton and Bromley. Our active development programme means we will soon have more than 1600 homes. We employ over 40 staff who are committed to delivering a high-quality service to our residents and developing more homes within the community.
Who are we looking for?
In a brand-new role, as an ICT and Business Performance Assistant, your duties will cover two core areas. Your time will be split between assisting with the day to day running of the ICT department as well as working to support performance management and service improvement.
You will be the first point of contact for issues and problems encountered by our users, working with support engineers if required. You will also be coordinating the collection, analysis and publication of performance information, which will enable the effective monitoring and management of performance in line with the Association’s business objectives.
About the person
You must possess all-round skills in information and communication technology environments with a willingness to learn and develop your skillset.
To succeed in this role, you will require strong accuracy, interpersonal and communication skills. You will have the ability to interpret and analyse data and present it to a range of audiences.
Experience of using computer packages such as Word, Outlook and PowerPoint are essential, with particularly advanced skills in Excel in respect of combining datasets, filtering, formatting and charting.
What can we offer?
In return we can offer you training and development for qualifications which are relevant to the role, a competitive salary with excellent benefits package in a supportive environment.
Excellent Benefits package:
- 25 days holiday rising to 30 days
- Matching pension contributions up to 10%
- Use of company pool cars to travel to and from site
- Childcare vouchers
- Annual travel loan
- Training and career development programme
- Cycle to work scheme
- Buy and sell holiday
- AXA PPP full private medical cover (on completion of probationary period)
- Annual Bonus scheme (subject to company performance)
The role profile lists all of the duties and tasks that come under this role. If you think you are suited to the position, please apply through our website https://www.ccha.biz/about-us/working-for-us/ where you will find all relevant documents including the role profile and guidance notes on how to complete the application accurately.
Please note that all applicants are required to complete a supporting statement as part of their application, this is key to CCHA’s shortlisting process.
If you would like an informal discussion about this position please contact Chris Kerins, Data Analyst & Systems Developer on 020 8680 7532.
Closing Date for applications: 12pm on Monday 24th February 2020
Interviews will be held: Week commencing 2nd March 2020
Please note CCHA will store your data for up to 12 months as part of the recruitment and selection process. Further details on our data management can be found in the Privacy Notice attached.