Relief General Assistant

Are you passionate about providing a reliable service to vulnerable people? We need you!

Notting Hill Genesis has a fantastic opportunity for a Relief General Assistant to join our team providing support at our schemes in the Essex area.   Notting Hill Genesis is a leading supported housing provider for older people, and we have recently undergone an ambitious change programme in our services. The aim of the new service is to ensure that our customers achieve their own goals and aspirations through the support and encouragement of our staff.   We are committed to providing the best support for vulnerable individuals and encourage progression within our teams. We are looking for like minded, caring individuals to join our team and make a difference. The role involves being responsible for day-to-day cleanliness and hygiene of the communal areas of the scheme. You will be required to work within a scheme supporting older people so will need to demonstrate a customer focused approach and ensure the residents safety. You will be responsible for cleaning all the communal areas for our residents. You will ensure the scheme is kept clean and tidy and ensure health and safety guidelines are adhered to.

You will also work with the Leasehold Officer and could be asked to cover in the office in their absence. You will be on hand to support the residents as well as flagging safeguarding issues if they arise. Working with customers to resolve enquires on Service Charge enquires and support the day to day running of the scheme.

Ideally you will have experience of working in a Care and Support capacity and have experience of working in a customer service environment. You will have proven experience of routine cleaning and be able to manage and prioritise your workload.  

Please note that this role is based at Norwich House however will be expected to work at various schemes.

To apply for this role, you will need to supply your CV and a supporting statement (detailing your suitability for the role as outlined in the role profile).

This role requires a DBS check. Therefore, an enhanced check will be requested in the event of you being offered the position as part of our pre-employment checking process.

Please note that should a redeployee apply; their application will be considered before any others.

Applications for this role close at midday on 30 January 2020.