ASB Manager

£44,373 - £47,274

Old Town Hall, Catford Road, SE6 4RU

Lewisham Homes is an ambitious and growing business managing over 18,000 homes in an ever changing and increasingly complex environment. It is an exciting time to be joining Lewisham Homes. We have been working with our residents to re-design our ASB Service. We now need an experienced, talented and passionate manager, to help make the new service a success.

We will provide a victim-focus approach to ASB management and work closely with a range of different partners. You will enforce tenancy conditions and provide innovative solutions to make our estates great places to live. We want a manager who will:

• Manage, motivate and support staff to develop
• Deliver service improvement by developing relationships with partners
• Deliver excellent, reputation-enhancing customer service

You will be responsible for managing a team of officers providing support to complainants, investigating allegations and tackling perpetrators of anti-social behaviour. You will also be responsible for providing vital Domestic Abuse support for our residents.

Lewisham Homes offers excellent opportunities to add to your skills and develop your career. As a major local employer with over 500 staff, we hold the Investors in People Silver Standard, demonstrating the high standard we set ourselves. We are proud of the difference we make in our community. We’re passionate about delivering great customer service and growing our business, To Create Thriving Communities People are Proud to Call Home.

This is what we are looking for…

• Extensive experience of managing staff and ASB services within a social housing organisation
• Excellent knowledge of relevant legislation and good practice in ASB management
• Strong communication and relationship-building skills
• Someone organised and able to work under pressure

We recognise and reward that contribution with great pay and benefits, ranging from generous pension schemes to flexible working. We are ambitious for our communities, for our business and for our people. For more information about Lewisham Homes and this opportunity, please visit our website. Apply Now

Closing date: 26 January 2020

Online Testing: Between 29 January - 2 February 2020

Interview: 11 February 2020

To apply you will be asked to submit a CV and supporting statement. Within your supporting statement please ensure you address the key requirements identified in the attached person specification. Please attach your supporting statement to your online application.

For further information about this role please contact Clare Hopkins - 020 3889 0640 ext. 2142.