Reviews and Discharge of Duty Officer
Salary: £33,948 to £36,711
Contract: Full Time, Permanent (36 hours per week)
The London Borough of Haringey is entering an exciting period of growth with a view to deliver 1000 homes by March 2022. Homes for Haringey have ambitious plans to help those in housing crisis and to improve the quality of housing for all residents.
Homes for Haringey has a vacancy for a full-time Reviews and Discharge of Duty Officer. This is a key role with the post-holder part of the team who will ensure that we accommodate households who we need to house and ensure that the accommodation is suitable for their needs.
The Reviews and Discharge of Duty Officer will consider statutory reviews where households believe that their accommodation is not suitable for their needs. They will also consider cases where a housing duty, which had been accepted, may end. They will work collaboratively with partners and support innovation and ideas aimed at improving performance across the service.
We are looking for a self-motivated individual who has a good grasp of housing legislation and case law relating to homelessness, temporary accommodation and the allocation of housing. You have excellent communication skills, and be highly customer service focused. You will understand the need to make thorough decisions within tight timescales and be able to effectively manage your workload.
You will be an effective problem-solver and be capable of working well with various individuals; including stakeholders, tenants and external partners/agencies.
You will have access to a wide range of learning and development opportunities. Homes for Haringey offers flexible working, generous leave entitlement, and access to the Local Government Pension Scheme.
Please see the attached Role Profile for further information. For informal enquiries, please contact Tom Bullock at Retinue Solutions email@example.com 0203 8377 880. Alternatively, for a chat about the role, please contact Leigh Richman (firstname.lastname@example.org) on ext 5294.
Please apply by attaching your CV and Supporting Statement. Your Statement must detail your suitability for the role. Please use the Person Specification to aid your Statement (enclosed in the Role Profile - attached at the bottom of this advert).
Closing date: Sunday 18 August 2019
Retinue Solutions is committed to equality in the workplace and is an equal opportunity employer. Retinue Solutions is acting as an Employment Business in relation to this vacancy.