Income Management Officer (Former Tenants)
Salary: £25,746 - £27,342
Grade: Scale 6
Location: Station Road Office
Contract: 6 months Fixed Term Contract. Secondment Policy Applies.
Hours: 36 hours per week
Do you feel fully confident managing a fast moving, varied workload with strict deadlines? Do you enjoy working in a challenging and customer focussed environment?
We are looking for 1 highly motivated Former Tenant Officer to join us in the Income Management Team. This key role will see you maximise the income recovery for former tenant accounts. You will be responsible for processing all accounts to completion whilst providing a first rate service.
Applicants should have a proven track record of rent recovery work within the Former tenants field and be able to demonstrate how they can assist in achieving outstanding collection despite the increasingly tough economic conditions. Experience of liaising with Residents & Debt Collection Agencies would be an advantage to this role.
You will need to be well organised and a skilled communicator with good knowledge of IT systems. You will be a strong problem solver with excellent customer skills and ability to deal with challenging situations.
Please see the attached Role Profile for further information. For informal enquiries, please contact Tom Bullock at Retinue Solutions email@example.com 0203 8377 880.
Please apply by attaching your CV and Supporting Statement. Your Statement should detail your suitability for the role and should be no more than two pages.
Please use the Person Specification to aid your Statement (in Role Profile - attached at the bottom of this advert).
Closing date: Sunday 27 January
Retinue Solutions is committed to equality in the workplace and is an equal opportunity employer. Retinue Solutions is acting as an Employment Business in relation to this vacancy.