Initially a 12 month fixed term contract with the possibility of permanent position
Closing date: 21 January 2019 at 11.30pm
We’re looking for a commercially aware individual with a track record in data analysis, modelling and research to join us as a Senior Data & Insight Analyst and produce vital analysis and reporting for a variety of client teams, as well as for wider circulation across Shelter.
Part of an award-winning fundraising division, the Data Management & Insight team is responsible for all data within our relationship management database, the Raiser’s Edge. We handle system security, build selections and provide data for Appeals & Campaigns sent to supporters. We also oversee data management, define policies & procedures and work to ensure data is accurate, consistent and effective as a tool in the work of the Fundraising and Campaigns teams. Analysis and reporting on Shelter’s communications, data insight, predictive modelling and planning form a fundamental part of the team’s work too. That’s where you come in.
About the role
As a Senior Data & Insight Analyst, your output will be essential in enabling insight driven decision-making within Fundraising, Campaigns and Retail. As well as producing dashboards to measure campaign success, we’ll rely on you to design, build and maintain SQL database to produce both online and offline reporting and analytics. What’s more, you’ll be responsible for the design, production and implementation of predictive models used to increase fundraising efficiency. Analysing supporter and financial data, generating briefs and using digital reporting tools to provide reporting and insight on website traffic, donations, conversions and social presence – you’ll do all of this, as well as line manage a Fundraising Analyst.
You’ll need a logical approach to work, strong data interpretation, manipulation and presentation skills and an understanding of the principles of database management and marketing. You’ll also need a proven ability to apply data analytics, modelling, and reporting from CRM systems to improve business/audience understanding and drive performance. Familiar with qualitative and quantitative research methods, you know how to apply them to improve business/audience understanding. You’ll know how to write optimised and efficient SQL queries, execute and create SQL stored procedures, views and maintain and update Overnight Scheduled Jobs. And, when it comes to digital reporting metrics and web traffic statistics using tools like Google Analytic or working in a data migration or CRM implementation project, again, you deliver.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Benefits include 30 days’ annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.