Repairs Assistant

Full Time - 35 Hours per Week

We are looking for a Repairs Assistant to provide a comprehensive administrative support service to the Repairs Team, helping to deliver a fast, efficient, value for money repair service.

The post holder will be responsible for:

• Updating systems, databases and trackers accurately
• Raising repairs in line with the organisation’s policies, procedures and obligations
• Arranging, scheduling and recording appointments
• Undertaking all aspects of repair administration with accuracy including:
˗ Issuing orders using the correct codes and job descriptions
˗ Adding notes, delays, feedback, quality control information, variations, and events
˗ Chasing outstanding and out of target repair orders 
˗ Completing and cancelling orders
• Responding to emails and administrative service requests from contractors and internal teams
• Preparing routine correspondence, ensuring that replies are chased and monitored effectively
• Organising and logging incoming correspondence
• Collating and presenting performance information
• Taking responsibility for maintaining and updating knowledge relevant to the repair service

Closing Date: Friday 21st March 2025 (5.00pm)