Assets Repairs Manager

Redbridge is an ambitious, diverse and exciting east-London borough. What we do is driven by changing our relationship with local people to support our vision. As a result, we've developed innovative ways to build our communities and transform our Council.

We're one of the fastest growing parts of the country and the third most diverse London borough. Our communities are attracted by a mixture of excellent schools, relatively affordable housing, high-quality open space and rapid transport connections into the heart of the city.

At Redbridge we are passionate about delivering customer-focused services.

We are seeking an Assets Repairs Manager with extensive experience of property management to join us and lead the team in delivering high-quality responsive property maintenance services within our Housing portfolio.

If you are passionate about delivering outstanding customer service and have extensive previous experience leading Asset Teams then please do contact us for an informal discussion. 

The Role

• Lead the effective contract management of responsive repairs and void projects across the Housing portfolio
• Managing a team of Contract Managers, Surveyors and administrators.
• Lead delivery of Aids and Adaptions and disrepair.
• Effective management of Capital and Revenue budgets.
• Develop and maintain relationships with internal and external stakeholders.
• Conduct regular team and individual meetings.
• Manage resources effectively to optimise efficiency.
• Handle customer complaints and queries professionally and within our corporate timelines.
• Understand and ensure compliance with industry standards and regulations.

The Successful Applicant should have the following skills;

• Experience of contract managing and leading a property maintenance service.
• Operational experience including people, contractors and projects.
• Competent with running reports for KPIs.
• Excellent communication and negotiation skills.

Interviews to be confirmed

To apply for this post please complete the online application form and attach your CV and a Covering Letter addressing how you meet the criteria for the role as stated in the person specification.

All short-listed applicants will need to demonstrate proof of right to work in the UK. At the London Borough of Redbridge, we receive a high volume of great-quality applicants, we therefore may close a vacancy earlier than advertised. Early applications are therefore encouraged.

We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief.