Council Tax & Recovery Team Leader
Grade 7- £40833- £45,021 pa
About Us
At Havering, we are dedicated to serving our community with integrity, transparency, and efficiency. Our Council Tax Service plays a pivotal role in maintaining the financial health of our council, ensuring that we can provide essential services to our residents.
The Council Tax Service is an innovative department with a strong commitment to collecting and recovering debts in a fast and proficient manner. It is responsible for the administration, collection, and enforcement of council tax within Havering. Recovery of Housing Benefit overpayments also forms part of this service.
About the Job
Your responsibilities as the Council Tax Team Leader role will include:
- Lead a team responsible for the administration and collection of council tax
- Representing the Council at court to pursue unpaid council tax debt.
- Resolve issues arising from the collection and enforcement of council tax
- Respond to complaints and enquiries within the corporate timescales
- Have a proactive approach to maximising collection of council tax and minimising arrears
About You
We are looking for an enthusiastic, hardworking and reliable person, who enjoys working on their own as well as within a team environment to join us as one of two Council Tax & Recovery Team Leaders within the Council Tax Service. You should have at least five years’ experience of working in a busy debt collection environment.
The successful candidate will have:
- A firm knowledge of current policy and practice and the ability to interpret and apply council tax legislation to work practices
- Leadership and people management skills including motivation and performance
- Experience in communicating with a diverse range of audiences both orally and in writing
- A customer focused approach to debt collection
Please view Job Profile here
For an informal discussion about the post, please contact Chris.Henry@havering.gov.uk
The closing date for the receipt of applications is 14th October 2024., however interest in this job may be high and we therefore reserve the right to close the vacancy early.
You will be notified if your application has been successful. Interview date to be confirmed .
Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770
Additional Information
We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering.
The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.
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