All Age Brokerage Officer

Brokerage Officer (All Age)

London Borough of Havering

Contract: Permanent

Pay - £32,925 to 36,045 per annum subject to final confirmation

The London Borough of Havering is looking to recruit a Brokerage Officer to contribute to achieving improved outcomes for service users by negotiating, coordinating, and identifying quality placements/services, that are matched, cost effective and that will meet their assessed needs, to ensure the individual is supported to achieve the highest level of independence possible; and lead on developing the personalisation offer through promoting the use of direct payments and personal assistants, also supporting the continual development of associated processes and practices. 

If successful in your application for the role of Brokerage Officer, London Borough of Havering, you will/will be:

• Work across the All-Age Brokerage team leading on brokering placement/services and the delivery of the personalisation agenda, including the management of the direct payments end to end process and the personal assistant market. 
• Deliver the work priorities across the All-Age Brokerage service as identified within your work plan, acting as a specialist within your dedicated area and knowledge sharing with the wider team by providing training and support pertinent to your specialist area. 
• Manage and maintain professional working relationships through positive approaches that deliver desired outcomes, ensuring a strong and developed knowledge of the market, using resources effectively to get the best value and quality for placements/services. 
• Manage and maintain strong links with operational teams, commissioners and the Quality Team, ensuring communication is clear and timely, with all necessary protocols and procedures being followed in placing individuals and in delivering the personalisation agenda. 
• Input data into necessary systems, ensuring it is accurate, up to date and that records are always maintained in relation to placement/services and personalisation activity with contractual arrangements being clear, up to date, robust and accessible. 
• Input to the design of a market that can respond to demand for placements/services and the personalisation agenda.  Where capacity is an issue, raise with the All-Age Brokerage Team Leads. 

As one of the greenest boroughs in London, resourcefulness is in our nature. We don’t wait to be told, we take the initiative. We face the future head-on, embracing new challenges with open minds and fresh ideas. There’s lots of opportunities to progress here, and if you seize them we’ll support you all the way. Choose Havering and see the difference you’ll make to the people that live, work and learn here.

From caring for those who need it most, to ensuring our highways and streets are safe, providing a roof over the heads of our residents, providing excellent customer service or, enhancing our digital services for staff and residents, there are so many ways you can make a positive influence here. And, whether you’re outdoorsy, people-focused or analytical, we have a role that’s right for you.

For an informal discussion about the post, please contact Damon.Warden@havering.gov.uk  

The closing date for the receipt of applications is 4^th August 2024 however interest in this job may be high and we therefore reserve the right to close the vacancy early.

You will be notified if your application has been successful.  Interview date to be confirmed .

Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770
 

Please view Job Profile here

Additional Information

We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering.

The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

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