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Assistant Director of Strategy & Design

  • Employer: London Borough Of Waltham Forest
  • Reference: 1302
  • Published: Thu 18/07/2024, 19:02 PM
  • Closing on: Fri 19/07/2024, 1:00 AM
  • Working Pattern: Full Time
  • Hours: To be confirmed
  • Salary: GBP 89,630.43 - 101,315.51 per year
  • DBS Check: No
  • Location: To be confirmed

Organisation: London Borough of Waltham Forest

Directorate: Chief Executive

Salary: £89,630.43 - £101,315.51

Contract Type: Full-Time, 12-month contract

Working hours per week: 36

Application Deadline: Friday 19 July 2024

Proposed Interview Date(s): TBC



About Us:

Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.

We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.

London Borough of Waltham Forest is one of the Mayor of London's Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.

About the role:

We are looking for an experienced strategy and service design leader who is passionate about working with residents and local partners to deliver on our Mission Waltham Forest ambitions.

Mission Waltham Forest sets out the Council's plan for building a more equal borough by 2030. It is our commitment to all our residents to understand the fundamental challenges they face and drive the change within the Council that is needed to achieve this.

Working closely with the Director of Strategy and Change, you will lead on the use of innovative participatory approaches, strategy, research, resident insight and consultation, partnership working and service design to support the delivery of our corporate plan and associated wider strategic priorities, as well as our transformation programmes.

Supporting the use of these organisational capabilities across all council services, you will play a leading role in shaping how we work with our staff and partners to drive mission-based approaches to improve outcomes for our residents and strengthen place-based partnerships in the borough.

>> Click here to download the Role Profile <<

Key Responsibilities:
  • Lead and manage the strategic and operational activities of the Strategy and Design functions to support delivery of our corporate plan, transformation programmes, as well as wider corporate and service strategies and policies
  • Lead the use of resident insight, strategic expertise, service design, and participatory approaches a wide range of council change programmes and strategic priorities.
  • Manage the pipeline of strategy and design work, ensuring that resources are well-managed and used effectively.
  • Work with the Head of Strategic Partnerships on leading our statutory partnerships function and ensuring the core requirements of these partnerships are met.
  • Lead on building a new organisational approach to our strategic place-based partnerships, ensuring more integrated working on joint priorities to coordinate delivery against our resident-facing missions as set out in Mission Waltham Forest.
  • Plan the inclusive recruitment, ongoing training and professional development of the staffing resources within the team and wider departmental resources
  • To deputise, as appropriate, for the Director of Strategy and Change

Qualifications and Requirements:

  • Senior level experience of leading a strategy, insight and policy development service within a complex politically led setting.
  • Knowledge and understanding of the national policy context for local government, requirements and future trends for relevant service areas, including in service design and its application in public service provision and policy/strategy
  • Systems thinkers with the ability to generate new ideas and innovative solutions to complex problems
  • Leader with the ability to establish effective relationships with both political, senior officer and frontline stakeholders
  • Ability to communicate effectively at all levels and engage a range of stakeholders, including external partners
  • Proven experience in providing strategic leadership across a portfolio of programmes
  • Experience working in fast paced, complex organisational environments, working beyond directorate boundaries

Terms and conditions:

The below terms and conditions apply to this role:

Satisfactory employment references and CIFAS identity checks;

Satisfactory declaration of interest;

As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.

How to Apply:


Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Equal Opportunity Employer:

Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.

To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.

For more information on the benefits of working for the Council, please visit https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us.

Contact Information:

If you have any questions about this vacancy or the application process, please contact Jonathan Lloyd, Corporate Director of Transformation at Jonathan.lloyd@walthamforest.gov.uk.

If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk.

The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method.

Click here for further information on the Human Resources recruitment privacy notice.
  • Employer: London Borough Of Waltham Forest
  • Reference: 1302
  • Published: Thu 18/07/2024, 19:02 PM
  • Closing on: Fri 19/07/2024, 1:00 AM
  • Working Pattern: Full Time
  • Hours: To be confirmed
  • Salary: GBP 89,630.43 - 101,315.51 per year
  • DBS Check: No
  • Location: To be confirmed