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This Vacancy has closed.

Neighbourhood Family Outreach Worker

  • Employer: London Borough Of Waltham Forest
  • Reference: 1140
  • Published: Thu 30/05/2024, 19:00 PM
  • Closing on: Fri 31/05/2024, 1:00 AM
  • Working Pattern: Full Time
  • Hours: To be confirmed
  • Salary: GBP 35,577.00 - 36,567.00 per year
  • DBS Check: No
  • Location: To be confirmed

Organisation: London Borough of Waltham Forest

Salary: SO1 £35,577 - £36,567

Contract Type: Full Time Fixed Term / Secondment (Until March 2025)
Working hours per week: 36 hours per week, some out of hours working may be required.

Application Deadline: Friday 31st May 2024.

Proposed Interview Date(s): June 2024


About Us:

Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.

We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.

London Borough of Waltham Forest is one of the Mayor of London's Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.

About the role:

Family Hubs

The Family Hubs programme is a new Government funded programme.

We want all families in Waltham Forest to have access to the services and the support they need; as well as fun and education activities within easy reach of their home, so we're making sure our families are at the heart of everything we do.

Our family hubs will be based in neighbourhoods offering families health services, employment support, creative play and parenting programmes

We know that families need support and activities no matter the age of their children and our new hubs will offer relevant support for different stages of family life

The family hub will be a one stop shop to access the support you and your family need, and will be available outside of the regular 9-5 hours

Are you passionate about services that support families? Then join our team!

We're looking for people who are passionate about giving families the best possible support in their community, reaching those who have been previously under serviced and creating neighbourhoods where fun, creative and educational activities are within reach of all families

Our team has a shared sense of unity, support and community building at the heart of what we do.

In this role, you will engage with families across Waltham Forest to welcome them into Family Hubs and help them to maximise the support provided. You will ensure that families in previously underserved communities are aware of and can easily access Family Hubs services. This may be through work with schools and the Voluntary Community Sector to engage children and families, or outreach to the homes of parents and carers.

This role requires an excellent standard of customer service and interpersonal skills. You also need to have a good level of organisation as well as experience with partnership working. The successful candidate will also have proven initiative and judgement to identify and resolve problems.

Relevant experience of the service area is needed, with evidence of specialist knowledge and a wider understanding of the current provision for families in Waltham Forest.

We're proud to work in our family hubs programme. Why not join us?

For further information about Family Hubs and this particular role please see the Job Description attached.

*Please note the Outreach Worker role does not include case work.

>> Click here to download the Role Profile <<

Key Responsibilities:

  • Excellent interpersonal skills. Ability to negotiate and persuade and build and maintain effective working relationships at all levels. Ability to communicate with, engage and influence customers, partners and stakeholders.
  • Resilience, flexibility and experience of change management.
  • Experience of partnership working.
  • Good planning and organisational skills, with proven ability to prioritise and co-ordinate workloads, monitor and evaluate work, to ensure deadlines are achieved.
  • Proven initiative and judgement to identify and resolve problems
  • Good ICT skills- both standard Microsoft applications and specialist systems.

Qualifications and Requirements:

English and Math (or equivalent) qualification

Educated to NVQ 4 / degree standard or equivalent or willing to work towards level 4.

Terms and conditions:

The below terms and conditions apply to this role:

Satisfactory employment references and CIFAS identity checks;

Satisfactory declaration of interest;

This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults;

Satisfactory DBS check;

How to Apply:

Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Equal Opportunity Employer:

Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.

To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.

For more information on the benefits of working for the Council, please visit https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us.

Contact Information:

If you have any questions about this vacancy or the application process, please contact Megan Lodge (Neighbourhood Family Outreach Manager) at megan.lodge@walthamforest.gov.uk

If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk.

The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method.

Click here for further information on the Human Resources recruitment privacy notice.
  • Employer: London Borough Of Waltham Forest
  • Reference: 1140
  • Published: Thu 30/05/2024, 19:00 PM
  • Closing on: Fri 31/05/2024, 1:00 AM
  • Working Pattern: Full Time
  • Hours: To be confirmed
  • Salary: GBP 35,577.00 - 36,567.00 per year
  • DBS Check: No
  • Location: To be confirmed