Benefit Officer – Intervention & Support
Permanent – Full Time
The London Borough of Redbridge is looking to recruit experienced Benefits Officers/Welfare Benefits advisors to join our Benefits Service.
The principal business of our high performing Benefits Service is the administration of Housing Benefit and Council Tax Reduction, deciding all discretionary housing and Council Tax hardship requests and the recovery of Housing Benefit overpayments. In addition, the Service prides itself on its high-quality welfare benefit provision for those who are the most vulnerable in our community.
We expect the successful candidate to have experience as a welfare benefit advisor, the ability to undertake related casework, an in-depth understanding of the benefits system and sound knowledge of national and local initiatives, as well as income maximisation money management, and debt advice skills.
You will be required to conduct home visits/office appointments with residents to assist with the completion of relevant forms and provide outreach services to residents and stakeholders around the borough.
The post is open to all candidates with the appropriate knowledge, skills, and experience to fulfil the role profile outlined above and included in the Job Description and Person Specification.
If you want to learn more about the post, the Benefit Service or have further questions, please contact the Team Manager Jane.smith@redbridge.gov.uk
About us
Redbridge is an ambitious, diverse, and exciting East-London Borough. What we do is driven by changing our relationship with local people to support our vision. As a result, we have developed innovative ways to build our communities and transform our Council.
We are one of the fastest growing parts of the country and the third most diverse London Borough. Our communities are attracted by a mixture of excellent schools, relatively affordable housing, high-quality open space, and rapid transport connections into the heart of the city.
Successful candidates will benefit from:
- Hybrid and flexible working arrangements
- Good transport links, very close to Elizabeth Line
- Generous annual leave
- Excellent contributory pension scheme
- Staff Equality Networks
- Employee Benefits Scheme
To apply for this post please complete the online application form and attach your CV and a Covering Letter addressing how you meet the criteria for the role as stated in the person specification.
All short-listed applicants will need to demonstrate proof of right to work in the UK. At the London Borough of Redbridge, we receive a high volume of great-quality applicants, we therefore may close a vacancy earlier than advertised. Early applications are therefore encouraged.
We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief.
Successful candidates will be subject to Disclosure and Barring Service (DBS) and Baseline Personal Security Standard (BPSS) checks.