Salary range: £35,217 - £37,038 p.a. inc. London weightingContract: Permanent
Hours of work: 36 hours per week
Location: Civic centre and other locations from time to time
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
Within the Housing Needs Service is an exciting opportunity to join the Housing Resolutions Team as a Housing Resolutions Officer.
The Housing Resolutions Team provide housing options advice to households in temporary accommodation and promote effective move-on to other settled housing, including private rented sector, intermediate and social housing. As well as tenancy audits and resolving customer complaints.
The Housing Resolutions Officer will be expected to visit Temporary Accommodation customers regularly to provide a range of tailored information and advice about more settled accommodation.
The successful candidate will maintain high standards of casework, record keeping and excellent relations with other departments within the Housing Needs Service.
We are looking for a dynamic, hardworking and focused individual who takes pride in delivering excellent services. Also able to work proactively, is highly motivated and ready for a new challenge.
The ideal candidate will also have drive, resilience and enthusiasm with a strong background in Homelessness legislation. They should have the ability to effectively plan, organise and manage conflicting priorities in line with the demands of the complex needs of homeless households residing in Temporary Accommodation. As is the ability to working as part of a team and making effective links with a range of professionals and services.
Closing date: 10 December 2023 (23:00)
If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.
Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.
We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.
Brent has a positive approach to flexible working.
As a disability confident employer Brent welcomes applications from people with all disabilities, including “non-visible” disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on firstname.lastname@example.org