Assistant Contract Manager 

Origin – Great homes, positive people, and strong communities  

An inspiring past and a bright future 

A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities.  Here at Origin, we trace our roots back almost 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire.  We work to provide safe, decent affordable homes and support for individuals and communities. 

Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in.  We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods. 

The role – Assistant Contract Manager 

As Assistant Contract Manager you will be part of the compliance team delivering services to our customers internally and externally. You will look after Mechanical Gates, Door Entry and any additional required elements, their inspection, servicing, and maintenance, as appropriate, managing contractors in ensuring our customer receive the best service. 

You will be responsible for implementation and monitoring of procedures relating to areas of responsibility across the team and business. Working with other areas to ensure that compliance is achieved, and we keep our customers safe as well as maintain their homes. You will make a huge difference in this role and drive customer satisfaction up by maintaining our equipment and more importantly keeping our customers informed. 

What you’ll do 

You will  

• Manage several contracts delivering Door Entry, Lifts and Solar panel maintenance and servicing to name a few. 

• Develop and grow with the support of expert consultants and team support. 

• Monitor all blocks to ensure equipment is fully functioning at all times and customers are kept updated on any breakdowns.  

What you’ll need 

We’re looking for someone who has:  

• A good understanding of the drivers for customer satisfaction when delivering maintenance services.   

• Experience of managing contracts and delivering works in a similar environment.   

• Demonstrable experience of cross-departmental working and collaboration to achieve shared objectives. 

• Proven line management ability and demonstrable experience of achieving success through others. 

• Good technical understanding and or experience of building construction. 

• Demonstrable experience of managing a varied and challenging workload. 

• Experience of managing consultants and assessing quality of work. 

• Ability to convey information to others by way of written reports.  

Our Values 

Our core values are at the heart of how we work. 

• Take the lead. 

• Create energy. 

• Build trust. 

• Be generous. 

• Stay grounded. 

• Remember the little things. 

We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.  

Our benefits to you 

• Origin’s ways of working make it easier for you to balance work and home life.  You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working. 

• A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave. 

• 2 additional ‘giving something back’ volunteer days. 

• A pension scheme with contributions from 4% of your salary  

• Family leave, compassionate leave and enhanced maternity pay. 

• Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians. 

• Interest free loans to help spread the cost of a season ticket or another big purchase. 

• Annual staff conference, team away days and annual team meal allowance 

• Access to Perk Box for fantastic savings on everyday purchases and much more. 

• Free employee assistance programme  

• Opportunities to join staff network groups.  

• Refer a friend bonus. 

And there’s more …. click here to see our full list of benefits. 

We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role. 

Tell us your story. 

We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job description for Job Title below. 

Closing date for applications: 19 March 2023 

Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.