Are you a customer focused and able to provide excellent customer service?
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community, so it is an exciting time to join us.
To work as a member of a team to provide high quality services which ensures the highest standard of customer care at Bridge Park Community Leisure Centre.
To deal with enquiries, bookings and casual admissions, process memberships and take payments for activities and invoices using a computerised booking system.
You will be able to demonstrate a competency of working in an administrative role, capable of cash handling, customer relations and good computer skills. You will provide a warm and genuine welcome to all customers.
You will deal with customer enquiries both in person and over the telephone, acting as point of contact for customer queries and provide friendly straightforward service at the reception desk.
Closing date: 25 June 2023 (23:00)
Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.
We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.
Brent has a positive approach to flexible working.
As a disability confident employer Brent welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on firstname.lastname@example.org