Housing Need Officers play a critical role in supporting the Local Authority to provide assistance, accommodation and advice to people with a complex range of housing issues as such we are looking for people that are passionate about achieving outcomes for individuals in need.
Fixed term for 12 months
This role is available as a secondment to internal applicants in line with our secondment policy.
For an informal discussion, please contact Karen Gearing, Housing Options Manager on 07795336462 or Tom Bennett, Senior Housing Needs Officer on 01273 294257.
About the role
Your drive, motivation and the energy you can bring to the role is more important than your professional background to date.
The available post will cover a busy front line service that will involve providing housing advice and assistance to households who are threatened with homelessness / homeless according to homeless legislation. Depending on the needs of the service you may also be required to accommodate households in temporary accommodation and / or assess of Housing Applications and the allocation of Social Housing in accordance with the Allocations Policy.
The successful candidate will have a strong customer focus and the ability to work effectively in a fast paced environment, you should be a strong team player who embraces change and is able to work flexibility in order to meet the needs of the business and our customers.
Ideally you should have some experience of dealing directly with the customers and working in collaboration with others to achieve results. You should have some understanding of the issues faced by individuals who are homeless or in housing need.
You will be a self starter who can demonstrate a range of skills that include excellent customer service, strong organisational skills, as well as an effective communicator with an ability to achieve results.
Please read our Apply for a job at the council (brighton-hove.gov.uk) pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.
As part of your application, you will need to complete your education and work history and upload a supporting statement. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (Supporting statement guidance (brighton-hove.gov.uk) as this gives important advice which will increase your chance of success in the shortlisting process.
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.
Work Permits: We may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Visas and Immigration (UKVI) Points-based Immigration System. Please see Gov.uk for more information on the Skilled Worker Visa.
For more information about our values and the benefits of working at the council, visit Why work for us (brighton-hove.gov.uk)
Encouraging a diverse workforce
Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.
Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).
Please note that this post is subject to a Basic Disclosure Criminal Records Check.