Starting salary: £29,873
Job Level: Level 2, Zone 2
Work Location: Work across Crowndale Centre and 5 Pancras Square, London, N1C 4AG
Hours per week: 36
Contract type: Fixed Term / Secondment x2 – 12 months
Closing date: Monday 27th June 2022 at 23:59
Interviews to be held: TBC
Alternative flexible working options available / open to discussion
Camden is listening to everyone, including you.
We’re giving a platform to people inside and outside our community. Because, we’re not just home to the UK’s fast-growing economy. We’re home to the most important conversations happening today. And we’re making radical social change a reality, so that nobody gets left behind. As a Support Coordinator, you will support and enable services to deliver for the people of Camden in an efficient and effective way.
We have recently changed the way that we work, so that we are more responsive to the needs of our customers and provide support that adds most value. To help us deliver this, we require skilled Support Coordinators, to join our service to provide professional, proactive, flexible and customer focussed support service to the organisation
You will ensure the professional delivery of established processes to support the organisation. Working closely with colleagues, you will work together to identify areas for improvement, ensuring that support remains appropriate for all service users. As a forward-thinking Council, we expect staff to embrace new technology to support service users, ensuring that the level of support offered is flexible and in line with Camden’s ways of working
Ultimately, the role of a Support Coordinator enables services to meet their strategic objectives which enables the smooth running of functions that deliver for our citizens. This role will focus on the delivery of one of our current priority areas by ensuring that we support services in enabling colleagues across the council to have the tools that they need to deliver their roles effectively.
This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.
To find out more about what it is like to work at Camden, meet some of our People by visiting 'www.camdenjobs.co.uk/our-stories'.
You will be experienced in provided excellent customer and administrative services in a fast paced, citizen-focused environment. You’ll have the ability to develop good working relationships and demonstrate effective communication skills, written and verbal, with an ability to express issues in a clear and appropriate manner and work with a range of audiences.
You will be expected to show high levels of professionalism and be approachable, courteous, and helpful in the delivery of support. You will have the ability to work with minimum supervision, using problem solving skills and initiative to provide customer focused support service
You will also be able to work flexibly, balancing competing priorities and meeting deadlines whilst understanding the needs, timescales, and deadlines of others. This role requires you to deal diplomatically and confidentially with a wider range of stakeholders internally and externally.
Working for Camden
We’re ready to welcome your ideas, your views, and your rebellious spirit. Help us redefine how we’re supporting people, and we’ll redefine what a career can be.
If that sounds good to you, we’d love to talk.
At Camden, you’ll receive a host of benefits as well as joining a flexible working employer. Visit 'www.camdenjobs.co.uk/staff-benefits' to see full details of our benefits.
To view the Job Profile, please click HERE or copy and paste the below URL into your browser:
To apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application you will be required to demonstrate how you meet the role criteria noted in the Job Profile under the “About You” section.
Inclusion and Diversity
We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.
To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit 'www.camdenjobs.co.uk/staff-benefits'.
Asking for Adjustments
Camden is committed to making our recruitment practi