Casual Duty Manager (Museums)
About us
Hillingdon Council: Putting our Residents first.
About the role
Hillingdon Museums, based in Uxbridge and Ruislip, run the Battle of Britain Bunker, London Borough of Hillingdon's exhibitions and the Manor Farm House interpretation centre. We have ambitious plans to expand over the next few years.
The Battle of Britain Bunker and visitor centre offers members of the public a unique heritage experience tied to a momentous period in national history. Our new state-of-the-art visitor centre accompanies the original 1940s RAF Bunker, from which key parts of the Battle of Britain and D-Day were directed.
About you
We are seeking individuals who will:
- Be responsible for the security and safety of the building and immediate surroundings working in the absence of senior members of staff.
- Handle cash and tills, and support our customers and volunteers on site, resolving problems as and when they arise.
- Work to a high level of customer service providing information, assistance and support to a wide and diverse range of clientele.
- Assist and maintain the efficient operation of the buildings and sites for the benefit of all users.
- You are committed to providing members of the public with a positive experience of our museum.
- A confident communicator, customer care and teamwork are your strong suit. You are able to work a variety of flexible hours including evenings, weekends and bank holidays. Your proactive approach is supported by a positive "can do" attitude.
- You have an up-to-date Emergency First Aid certificate or are willing to obtain this. You have a firm understanding of health and safety gained through practical experience in buildings open to the public.
- Work will be offered on a casual (as and when) basis subject to extended operational needs, venue hire and events calendar.
What we offer
We offer a range of Company benefits. These vary according to the business area and role but may include:
- local government average salary pension scheme
- free parking (4 days a week) if based at the Civic Centre
- a 36-hour week for all full-time staff
- generous holiday entitlement: a minimum 25 days a year (plus bank holidays), rising to 28 days after five years' service. For more senior positions holiday entitlements can rise to a maximum of 36 days
- career breaks
- flexible working hours
- season ticket loan
- access to a Credit Union
- access to a wide range of training and courses
- discount on a variety of Adult Education courses run by the Council
- payment of professional fees where these are required
- discounts at council-owned leisure centres and swimming pools at Hillingdon (Uxbridge), Queensmead (South Ruislip), Highgrove (Ruislip) and Botwell Green (Hayes)
- cycle purchase scheme
- car sharing scheme
- 30% discount on green fees at council-owned golf courses
Additional information
Interviews are scheduled for May/June
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS check as well as other employment clearances.
