We've noticed you are using Internet Explorer. This is an outdated Web Browser and is not supported by this website. Consider switching to a moden Web Browser like Google Chrome.
This Vacancy has closed.

Registration Officer – (sessional)

  • Employer: Camden Council
  • Reference: 1333
  • Published: Thu 12/05/2022, 16:40 PM
  • Closing on: Sat 11/06/2022, 16:40 PM
  • Working Pattern: Weekends
  • Hours: FULLTIME
  • Salary: £31,434 (pro-rata)
  • DBS Check: No
  • Location: London

Starting salary: £31,434 (pro-rata)
Work Location: Currently in Tavistock House in Tavistock Square and Crowndale Centre, but will shortly move back to the Old Camden Town Hall in Judd Street after its refurbishment is completed.
Hours per week: Sessional role, depending on service demand.  
Contract Type: Permanent, casual and weekend with minimum of 40hr-80hrs annualised hours contract on part time basis and will increase based on service demands
Closing Date: Thursday 26 May 2022, 23:59
Interviews to be held: Week starting 06 June 2022
Alternative flexible working options available/open to discussion

About us

Camden is changing on the inside to make life better for everyone. Because we’re not just home to the UK’s fast-growing economy. We’re home to the most important conversations happening today. And we’re making radical social change a reality, so that nobody gets left behind. As a Registration Officer, you will be a part of some of the most important life changing moments for our citizens, such as conducting and registering their marriage or civil partnership ceremonies and conducting citizenship ceremonies.  You will diligently undertake the statutory duties of a registration officer, which includes attestation of notices, registration of births and deaths, whilst providing outstanding customer service.

The role

This is a very important, legally recognised role, which involves working with central government departments, such as the General Register Office (Home Office), to ensure all statutory duties are discharged.

You will be responsible for conducting weddings or civil partnership ceremonies in the many licensed venues within Camden, including our newly refurbished Town Hall building. This role will require public speaking, a high level of empathy and first-class communication skills with an eye for detail. The post holder will also play a crucial role in assisting customers’ access Home Office governed services, so you’ll need to be able to adapt to a range of circumstances, be flexible and confidently make decisions to ensure enquiries are resolved effectively.

We welcome your creativity and perspective, and encourage you to identify opportunities to improve service delivery for our residents and visitors. We will support you to take ownership of your development within the registration industry, recognising you will represent the Council by providing citizens with advice and applying sound judgement at important and emotional moments in their lives.

The post holder will be required to work weekends on a shift pattern or a rota basis, i.e. up to 3 weekends per calendar month. This may also include weekdays and evenings depending on service demand. You must be available to work during the summer months (April –September) during peak ceremonies season.

About you

The successful candidate will be a confident public speaker who understands the solemn responsibility which comes with the role. You will demonstrate excellent customer service, and have well-developed communication skills, being able to explain information in a clear, concise and empathic way. Attention to detail is vital as is your public service ethos.

You will have experience of delivering people centred services under pressure, including face to face, by phone, email and in writing, displaying empathy whilst focusing on individual needs as well as service delivery. Registration experience is desirable however not essential. We are looking for confident, friendly, calm, warm, well-presented people with a passion for people and an enthusiasm to learn. Full training can be given for candidates who demonstrate the appropriate skills and behaviours.

You will take a collaborative approach, using your initiative to overcome obstacles and deliver results whilst supporting your peers and carrying out tasks efficiently in a methodical, organised manner.

Working for Camden

We’re ready to welcome your ideas and your views. Help us redefine our corporate services, and we’ll redefine what a career can be.

At Camden, you’ll receive a host of benefits as well as joining a flexible working employer. Click HERE to see full details of our benefits.

Additional information     

To view the Job Profile please click HERE

**If the above attachment does not open, please copy and paste the below URL into your search bar: **

http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/9587134/file/document?inline

To apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application you will be required to demonstrate how you meet the essential criteria listed in the Job Profile.   

Inclusion and Diversity  

We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.

To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit our recruitment website

Asking for Adjustments

Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at resourcing@camden.gov.uk or post to 5 Pancras Square, London, N1C 4AG.

  • Employer: Camden Council
  • Reference: 1333
  • Published: Thu 12/05/2022, 16:40 PM
  • Closing on: Sat 11/06/2022, 16:40 PM
  • Working Pattern: Weekends
  • Hours: FULLTIME
  • Salary: £31,434 (pro-rata)
  • DBS Check: No
  • Location: London

Vacancy Location