If you are an ambitious professional with a talent for understanding customer needs and an eye for spotting new income opportunities, with the ability to pro-actively make improvements, this role could be for you!
The purpose of this role is to establish Tower Hamlets Venues as a reputable brand and increase income generation from indoor and outdoor venues owned by London Borough of Tower Hamlets (LBTH).
About the Role
Reporting directly to the Director of Customer Services, enhancing the customer experience and journey will be at the forefront of your business development and marketing strategies.
You will use your commercial acumen to identify new income opportunities; promote venue spaces; enhance the council’s brand and market presence; undertake direct sales and engagement with customers; and improve business processes and standards.
You will be a central resource working closely with colleagues across different teams responsible for venues management. You will be required to communicate confidently and build effective working relationships with senior officers and managers of the Council, Businesses within the Events Industry, and Tower Hamlet’s residents.
This is a full time, FTC role (12 months) or secondment opportunity for internal candidates. For an informal discussion about the role please contact the Anthony Walters, Head of Corporate Portfolio Management.
Applications close on Monday 20th December 2021, and interviews will take place week commencing 3rd January 2022.
Tower Hamlets is a modern, forward thinking local authority, offering flexible working arrangements, generous annual leave, local government pension scheme and other staff benefits.