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This Vacancy has closed.

Housing Customer Support Officer

  • Employer: Brighton & Hove City Council
  • Reference: orbis/TP/25252/14199
  • Published: Wed 29/09/2021, 0:00 AM
  • Closing on: Wed 20/10/2021, 0:00 AM
  • Working Pattern: Part Time
  • Hours: 15
  • Salary: £20,092 - £21,748
  • DBS Check: No
  • Location: BN3 3BQ

Job introduction

For an informal discussion, please contact Conceicao Roque 01273 293909 Team Leader for Customer Support Team

About the role

The team is responsible for providing a customer focused service to tenants and clients of Private Sector Housing via phone, email and letter. Dealing with disrepair to privately rented properties as well as the licensing of Houses in Multiple Occupation (HMO), and providing advice as well as signposting onto other relevant services.

As part of your application, you will need to complete your education and work history and upload a supporting statement. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (Supporting statement guidance (brighton-hove.gov.uk)) as this gives important advice which will increase your chance of success in the shortlisting process

Additional information

Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

Work Permits: This role does not meet the requirement for UK Visas and Immigration (UKVI) Points-based Immigration System. Successful candidates will need to evidence that they have the Right to Work in the UK.

Company information

We welcome applications from all sections of the community but particularly encourage applicants from a BME or White Other background as well as those who identify as male or trans as these groups are currently under-represented in our Directorate workforce.

  • Employer: Brighton & Hove City Council
  • Reference: orbis/TP/25252/14199
  • Published: Wed 29/09/2021, 0:00 AM
  • Closing on: Wed 20/10/2021, 0:00 AM
  • Working Pattern: Part Time
  • Hours: 15
  • Salary: £20,092 - £21,748
  • DBS Check: No
  • Location: BN3 3BQ