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This Vacancy has closed.

Change and Challenge Case Worker

  • Employer: London Borough of Enfield
  • Reference: 7333
  • Published: Fri 24/09/2021, 9:00 AM
  • Closing on: Thu 07/10/2021, 23:59 PM
  • Working Pattern: Full Time
  • Hours: To be confirmed
  • Salary: £34884 - £37722
  • DBS Check: Yes
  • Location: Claverings Estate
Job Details

Early Help Family Hub Service

1x Full time Change and Challenge Caseworker- Fixed Term Contract until 31st March 2022

1x Full time Change and Challenge Caseworker – Maternity cover until 31st March 2022

The Change and Challenge Service, part of the Early Help Family Hub, has been set up to support the delivery of Phase 2 of the Government’s Troubled Families programme, which involves turning around the lives of families.

To be eligible for the programme, families must present with concerns in two or more of the following areas: crime and anti-social behaviour, poor school attendance, worklessness or financial exclusion, domestic violence and abuse, children in need or physical or mental health problems.

We are seeking to recruit a CCS Caseworkerto help support the programme. They will be holding a number of complex cases and be responsible for the coordination of parenting programmes throughout the borough, aswell as being part of the duty and surgery team.

The purpose of this post is to provide a holistic assessment of families and offer single or multi-agency coordinated packages of support. The CCS Caseworker will empower families to identify and tackle challenging behaviours, reduce negative family relationships, securing a positive pathway for improvement, with emphasis upon increasing educational attendance, attainment and reduce exclusions by:

  1. Working in partnership with families by listening, offering advice and guidance to develop and enhance parenting skills.
  2. Delivering evidence-based parenting programmes.
  3. Completing assessments using the Early Help Framework and making appropriate referrals to other services.
  4. Taking on the role of the Lead Professional, co-ordinating services in the Team Around the Family (TAF) acting as the single point of contact, when required.
  5. To work in partnership with relevant professionals in statutory and non-statutory organisations.
  6. Supporting high risk families who do not meet the thresholds that trigger the involvement of specialist services.
  7. Carrying out direct work one to one and group work, at the CCS building, within the family homes, schools and other community venues with CCS clients [Adults and Children] who may display very difficult, challenging, angry and aggressive behaviour.
  8. To work with CCS Management to deliver a high-quality service to schools, partner agencies, parents/carers, their children and other members of their family, ensuring that we work towards the Troubled Families criteria.
  9. To work with CCS Management to deliver all CCS plans and meet the highest standards in the Performance Management and Quality Assurance Framework.
  10. Accuracy of records using a variation of different programmes and systems such as, Excel, Access, Liquid Logic, Civica etc
  11. To be responsible for the delivery of efficient, comprehensive co-ordinated activities and referrals involving CCS clients with the objectives of meeting Local and National standards and within the aims and objectives of the Enfield CCS Business Plan.
  12. To maintain accurate records of all activities in accordance with target objectives and national standards.

The post holder will work in partnership with the family to identify, broker and secure appropriate services to meet identified need, as well as providing direct support to the family to help improve their life chances.

Why it's great to work for Enfield Council

  • An excellent pension through the Local Government Pension Scheme (LGPS).
  • Up to 31 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
  • A blend of remote and office based working for most roles.
  • Interest free season ticket loan repayable over three or ten months.
  • Career development and learning experiences from a range of training courses and learning methods.
  • Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
  • Health and leisure discounts and tax-free bikes for work.

We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more.



Closing and Interview Dates

Closing date: 23:59 on 7th October 2021



Additional Information

To apply please click on the apply button below

This role requires that you upload 2 documents - in the "Document upload" section of the online application form.

1. A supporting statement addressing how you meet the requirements of the job description and person specification. Your supporting statement should be around 2 pages in A4 format.

2. Full work history document completed since leaving full time education, as this is a safeguarding role and requires you to work with Children and/or vulnerable adults.

Please note if your supporting statement is longer than 2 A4 pages, your application may not be considered or reviewed.

If you have any difficulties accessing this information, please contact Andrea Walkerdine on 020 8132 1022 or andrea.walkerdine@enfield.gov.uk A textphone (minicom) is provided for those with a hearing or speech impairment on 020 8379 4419.

If you would like to know more about the role, please contact Dionne Lindezey, Parent Support Deputy Team Manager DIONNE.LINDEZEY@enfield.gov.uk 0208 132 2098 or Beverly Stinson, Parent Support Deputy Team Manager Beverley.Stinson@enfield.gov.uk 0208 078 9089 for an informal discussion.

This authority is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment.



  • Employer: London Borough of Enfield
  • Reference: 7333
  • Published: Fri 24/09/2021, 9:00 AM
  • Closing on: Thu 07/10/2021, 23:59 PM
  • Working Pattern: Full Time
  • Hours: To be confirmed
  • Salary: £34884 - £37722
  • DBS Check: Yes
  • Location: Claverings Estate

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