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This Vacancy has closed.

Agency Contracts Officer

  • Employer: Notting Hill Genesis
  • Reference: HSG/21/159210
  • Published: Mon 19/07/2021, 12:00 PM
  • Closing on: Mon 02/08/2021, 12:00 PM
  • Working Pattern: Full Time
  • Hours: 39 hours per week
  • Salary: £32,310 - £35,901 per annum
  • DBS Check: Enhanced
  • Location: Sussex Place, Hammersmith & Fulham

Our Care and Support teams work hard to deliver excellent care services and housing management to our residents. Their work makes a direct and positive impact on thousands of vulnerable people every day.                  

We are shaping the Care & Support directorate through integration and our managing agents’ portfolio is a central part of our purpose: working with around 50 different agencies that support our most vulnerable residents in some 1,300 properties. 

We currently have an exciting 12 month fixed term/secondment opportunity. In this role you’ll be personally committed to ensuring managing agents deliver services of the highest quality by ensuring managing agents have the information and tools to deliver excellent services, and that both NHG and managing agents meet their contractual requirements. 

Working as a part of a specialist team, you will be the named contact for around 9 different agencies and their staff. The key relationship manager for your patch, you will respond to agents’ requests in line with NHG policy, advocating to ensure their residents’ needs are met, managing expectations on all sides.

You will proactively monitor and check all your agents meet NHG standards, conducting regular reviews of agents including regular visits to our properties. This is a highly varied role which changes daily. If this sounds like the challenge you’re looking for we’d love to hear from you.

To do this job well, you’ll need to have in-depth knowledge of the supported housing sector and housing management processes at a large registered provider.

If this sounds like the challenge you’re looking for, we’d love to hear from you.

In return we offer a competitive salary, generous annual leave, health cash plan, season ticket loan, life assurance and a generous contributory pension offer as well as other benefits packages. 

Please note this role requires a DBS check. Therefore, a basic check will be requested in the event of you being offered the position as part of our pre-employment checking process. 

Applications for this role close at midday 2 August 2021. Shortlisted candidates will be invited to an interview taking place w/c 16 August 2021. Prior to interview candidates will be asked to complete an online competency test. Candidates will also be required to deliver a presentation within their interview, a brief for this will be given in advance. 

 

 

Downloads

  • Role Profile
  • Employer: Notting Hill Genesis
  • Reference: HSG/21/159210
  • Published: Mon 19/07/2021, 12:00 PM
  • Closing on: Mon 02/08/2021, 12:00 PM
  • Working Pattern: Full Time
  • Hours: 39 hours per week
  • Salary: £32,310 - £35,901 per annum
  • DBS Check: Enhanced
  • Location: Sussex Place, Hammersmith & Fulham

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