2 permanent roles and 1 fixed term role until March 2022 available
For an informal discussion, please contact Lara Thompson, Housing Options Manager on firstname.lastname@example.org
About the role
We are looking for a Welfare Officer to join an existing team whose primary function is to provide support for people living in short- term emergency accommodation.
The job entails proactively engaging with homeless households in accommodation, carrying out welfare checks and referring for additional support where required.
Welfare Officers support clients to maintain their accommodation, and to move on successfully to a settled home. Many of the households are vulnerable and struggle to cope in their accommodation and some may exhibit difficult behaviour as a consequence. It is important for Welfare Officers to have an empathetic and non-judgemental approach to working with people who have found themselves in insecure housing situations.
It is essential that the post holder has knowledge of the issues relating to the service user group and the protection of vulnerable people, as well as knowledge of relevant legislation such as Homelessness Act, Mental Health Act, Care Act, Children Act. Please refer to the Person Specification, as we will only be able to shortlist for interview those who meet this criteria.
This is a challenging job and at times can be frustrating but can also be very rewarding.
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.
Work Permits: We may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Visas and Immigration (UKVI) Points-based Immigration System. Please see Gov.uk for more information on the Skilled Worker Visa.
Please note that this post is subject to a Basic Disclosure Criminal Records Check.
We welcome applications from all sections of the community but particularly encourage applicants from a BME or White Other background as well as those who identify as male or trans as these groups are currently under-represented in our Directorate workforce.