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This Vacancy has closed.

Senior Information Governance and Complaints Officer

  • Employer: London Borough of Tower Hamlets
  • Reference: J-168
  • Published: Fri 21/05/2021, 16:53 PM
  • Closing on: Sun 13/06/2021, 0:00 AM
  • Working Pattern: Full Time
  • Hours: 35
  • Salary: £35,000 - £44,999
  • DBS Check: No
  • Location: Mulberry Place, Mulberry Place, 5 Clove Crescent, London

Job Details

An exciting opportunity has arisen to join the Council’s Information Governance and Complaints Team as a Senior Information Governance and Complaints Officer. 

This role is required to assist the Council in complying with its statutory obligations under Information Law such as the Data Protection Act 2018, Freedom of Information 2000 and Environmental Information Regulations 2004.

The role also involves management of children’s and adults statutory complaints, corporate complaints, investigating complex cases and writing detailed responses.      

The post holder will provide advice and guidance to complainants, elected Members, information requesters and staff including senior managers within all Council services.

Knowledge and experience of Information Law and complaints management would be essential as would use of an electronic case management system.

For further information about this role, please contact Mr Perveez Akhtar on Perveez.akhtar@towerhamlets.gov.uk


Application Details

This post is open to the following types of applicants: Redeployees/ Internal/External

If this role is available to Internal employees only, this will include agency workers but does not include independent contractors or Skills Match trainees 

All applications should be made via our online application system, no CV’s or alternative forms of applications are accepted.

Internal employees should apply via the council's Intranet. External applicants apply via the Council's website www.towerhamlets.gov.uk/careers


  • Employer: London Borough of Tower Hamlets
  • Reference: J-168
  • Published: Fri 21/05/2021, 16:53 PM
  • Closing on: Sun 13/06/2021, 0:00 AM
  • Working Pattern: Full Time
  • Hours: 35
  • Salary: £35,000 - £44,999
  • DBS Check: No
  • Location: Mulberry Place, Mulberry Place, 5 Clove Crescent, London