£22,185 - £24,258 pa
The Candidate Administrator will provide a professional, high quality, customer-focused service within Our Newham Work. You will manage and direct the flow of online / telephone enquiries within Our Newham Work and to support or signpost to the relevant service, the successful candidate must be able to deliver a professional service to residents with a sensitive approach
- Ability to deal with queries efficiently and effectively, possess a good standard of IT skills and have the ability to offer an excellent customer service to residents
- To co-ordinate and manage Our Newham Work clients to complete the registration process correctly, assess their immediate needs and direct them to the appropriate service promptly.
- To collect monitoring information relating to client activity in a systematic and organised way and submit it to relevant Our Newham Work colleague who are responsible for analysing such information. To apply please refer to the full job description
Closing Date 28.2.21
Please view Candidate Administrator jd
The London Borough of Newham is a Disability Confident employer. Candidates who declare that they have a disability in accordance with the Equality Act 2010 and meet the essential criteria as specified in the Job Profile will be guaranteed an interview.
Priority consideration on all advertised roles will be given to London Borough of Newham Redeployees.
The London Borough of Newham is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects staff and volunteers to share this commitment.
Please be aware that a Disclosure and Barring Scheme (DBS) check will be required for any position with access to these groups under the provision of the Rehabilitation of Offenders Act 1974.
In addition, the Authority reserves the right to request employees undertake a basic disclosure check (Disclosure Scotland) where required for the role this includes anyone who has access to (or information obtained directly from) a government database, or has a GCSX account. These posts will be required to have a Basic Disclosure Scotland check as per the requirements of BPSS (Baseline Personnel Security Standards).
Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.