Bursting with culture, innovation, energy and opportunity, Waltham Forest is a place people want to live, raise a family, start a business and work. The pandemic has meant that delivering fantastic local services are more important now than ever, over this past year we have risen to new challenges through the adoption of new ways of working and innovation in service delivery, enabling us to continue to make a difference for our residents. Public service has been at the heart of our response to Covid-19 and our new strategy sets out how we will continue to change our ways of working to become a more modern, efficient and responsive organisation, and we want to build on the success of recent years our local response.
Housing is central to our future plans and our priority is to ensure everyone has a decent roof over their head. Now is an exciting time to join our Housing Services department as we seek to rebuild from the pandemic and take advantage of further opportunities to grow and innovate. We are looking for the right people with the initiative and commitment to make our ambitious plans a reality!
Reviews Officer PO3:
Homelessness Review Service is looking to recruit enthusiastic, experienced Reviewing Officers, who have the skills and commitment to deliver a high quality reviews service.
The purpose of this role is to complete s202 Housing Act reviews and part 6 of the Housing Act 1996 reviews to a high quality. To ensure full compliance with statute, case law and good practise. To ensure that the Reviews service is customer focused and efficient, to protect the service from litigation and to ensure customers receive the right decision, within target deadlines
The successful candidate will have a detailed knowledge of the relevant legislation, case law, codes of Guidance. You will be able to communicate at an appropriate level with all service users.
You will draft complex decisions. Make recommendations where service improvements have been identified. You must be IT literate, able to analyse information and reports in various forms.
The successful candidate must have the following skills/attributes:
- An extensive knowledge of Housing legislation and case law
- Ability to conduct detailed and thorough investigations
- Excellent letter and report writing skills
- The ability to build affective collaborative working relationships across internal Services