What you'll do
The Multi Trade Supervisor (Lead Technician) is an essential member of the Direct Repairs department, who leads a dedicated team of multi trade operatives covering our North London patch and surrounding area's of Greater London. By providing a comprehensive, efficient and responsive property service delivery. The primary focus is providing a high quality responsive maintenance service to all residents, internal colleagues and partners. To also provide clear structure and support to operatives in managing repairs effectively from inception to completion and final quality assurance.
What you'll need
You will be experienced at managing direct labour teams, with a competent building knowledge to provide advice and guidance as and when required and to set achievable but aspirational targets of service delivery. You'll have a proven track record of working within a DLO service, where customer satisfaction is at the heart of service delivery. You'll have a clear understanding of all the statutory and regulatory rules and/or codes of practice that underpin the delivery of an efficient and effective property related direct labour service. You'll need a clean UK Driving license.
The role will work with a range of residents and colleagues, so a positive approach to collaborative team working is essential. You’ll need to live our one team culture
Closing date for applications: Friday 29 January 2021, 11:00pm