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This Vacancy has closed.

Service Manager - Intervention

  • Employer: London Borough of Newham.
  • Reference: 179
  • Published: Sat 28/11/2020, 15:40 PM
  • Closing on: Mon 21/12/2020, 15:40 PM
  • Working Pattern: Full Time
  • Hours: FULLTIME
  • Salary: £50,000 - £74,999
  • DBS Check: No
  • Location: Greater London

Service Manager – Intervention

£58,566 - £72,621 pa

Permanent – Full time, flexible hours

Newham Dockside, E16 2QU


Newham Together – The best place for children and young people.

Children's social care at Newham is on a journey of transformation that will put people at the heart of everything we do and create opportunities for everyone. Our improvement journey is well underway and we are looking for an exceptional leader to contribute and make a real difference to Newham’s children. We're big on career development, learning, and training; and our positive organisational change offers a fantastic career development opportunity for leaders of practice to flourish.

We want to be a centre of excellence for Children’s social care by 2023, and the foundations of the  clearly articulated ‘Newham Together’ model (based on Co-Production, Curiosity, Compassion, Confidence, Clarity and Community) along with a Practice Learning Framework and a Social Care Academy are now in place to help us get there.

Apply now, and be the driving force behind a service that transforms young peoples’ lives.


 Reporting to the Head of Safeguarding and Intervention, you will be expected to provide strong and visible leadership for an Intervention Service.

The Service Manager for Intervention plays a critical role in driving high quality practice to benefit children who fall within our Intervention service. The Service Manager will analyse performance data to ensure statutory visits are timely and that the service as a whole is efficient and effective, with the welfare of children and families at the forefront of all decision making. Leading by example, the Service Manager will act as a point of escalation for cases and make key decisions in partnership with social workers, managers, and on occasion external stakeholders.

The role involves helping managers and practitioners to be the best they can be whilst creating the best practice environment for staff. In Newham we model and lead with high expectations and exceptional support – and the Service Manager will exemplify this culture. You’ll also be responsible for ensuring thresholds are applied consistently and appropriately within your service, playing a key role in relevant proceedings where necessary.

Leaders in Newham are focussed on embedding Systemic practice and relationship based work within their services; it’s vital for the Service Manager to engage daily in conversations about what we can do better, to have a purposeful impact on the lives of Newham’s children, young people, and their families.

This is a fantastic opportunity to shape a service and drive improvements and your work will really make a huge difference in these young people’s lives. This could be a career defining role.

For more details and a full list of duties please refer to the job description. 



 ‘People at the heart of everything we do’

 You will be an inspiring leader who will work constructively and creatively with the managers reporting to you and the social workers responsible for directly working with children and young people. You will be a confident decision maker and able to instil confidence with children, staff, peers, and partners. You will be committed to Newham’s practice model of a Restorative approach with Systemic Practice across all services.

We're looking for candidates who can evidence high levels of experience of management and leadership within the safeguarding context who are passionate about improving children’s lives. You are full of energy and enthusiasm, taking a creative but pragmatic approach to supporting your teams to achieve positive outcomes for our children and young people. You already embrace our people focused values and want to be an active part of our collective ‘Newham Together’ journey. You want to make a difference. You like to shape services to ensure that managers and social workers maintain excellent quality practice to support our children and their families.

You will have an excellent track record of delivering successful outcomes for young people within a diverse urban community. You have high working standards and are conscious of your own professional development, actively seeking avenues of learning and improvement for yourself and others.

 For an informal discussion about the role please contact Nasima Patel, Head of Service – Safeguarding and Intervention: nasima.patel@newham.gpv.uk  


 We've been working hard to make Newham a great place to practise social work.

We will offer you:

• A fantastic opportunity to shape a service and create a lasting legacy.

• A competitive salary of up to £72,621pa.

• Flexible working arrangements and the opportunity to work from home.

• Smarter Working with new modern technology.

• New Social Work Academy and training in systemic practice.

• 'Newham Together' - a positive, nurturing and collaborative work environment built on trust.

• Systemic and restorative practice will be helped and encouraged to flourish.

• Oyster card/parking permit for business use. 

• Excellent transport links to the rest of the capital.

• Permanent and stable senior leadership with a consistent vision.

• Wellbeing service, leisure and discount benefits (Council scheme).

• We will be a ‘social work centre of excellence’ by 2023.


Please submit a CV and provide a supporting statement through our recruitment portal. The supporting statement should demonstrate how you meet the relevant requirements listed in the person specification.

Shortlisting decisions will be based on candidates' relevant experience and on candidates' suitability for the role in line with the person specification, as described in their supporting statement.

Please view Service Manager jd

Closing date: 20/12/2020 at 23:59

Assessment and Interviews: 15/01/2020 at Newham Dockside

Additional Information

The London Borough of Newham is a Disability Confident employer. Candidates who declare that they have a disability in accordance with the Equality Act 2010 and meet the essential criteria as specified in the Job Profile will be guaranteed an interview.

Priority consideration on all advertised roles will be given to London Borough of Newham Redeployees.

The London Borough of Newham is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects staff and volunteers to share this commitment. 

Please be aware that a Disclosure and Barring Scheme (DBS) check will be required for any position with access to these groups under the provision of the Rehabilitation of Offenders Act 1974.

In addition, the Authority reserves the right  to request employees undertake a basic disclosure check (Disclosure Scotland) where re

  • Employer: London Borough of Newham.
  • Reference: 179
  • Published: Sat 28/11/2020, 15:40 PM
  • Closing on: Mon 21/12/2020, 15:40 PM
  • Working Pattern: Full Time
  • Hours: FULLTIME
  • Salary: £50,000 - £74,999
  • DBS Check: No
  • Location: Greater London

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