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This Vacancy has closed.

Admin Manager

  • Employer: Shelter
  • Reference: SHEL/20/138088
  • Published: Thu 19/11/2020, 15:05 PM
  • Closing on: Sun 29/11/2020, 23:30 PM
  • Working Pattern: Full Time
  • Hours: 37.5 hours per week
  • Salary: £28,087 pa (including £4,615 London Weighting) + excellent benefits including 30 days holiday and flexible working
  • DBS Check: No
  • Location: London EC1 , Corporation of London

Do you have proven experience of organising the administrative function of a large service and working with substantial information systems? Then join Shelter as an Admin Manager and you could soon be playing an important role at the heart of our London Hub.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

With teams based across three sites in Islington, Hackney and Newham, our  London Hub offers advice, support and guidance to people experiencing bad housing or homelessness across the city. Whether it’s debt or welfare issues, helping people to access employment or accommodation, or assisting with health and other local services, our services are available via telephone, face-to-face outreach, booked appointments and online.

About the Role
As Admin Manager, we’ll rely on you to support the reporting of projects across the London Hub and ensure our CRM database is fully utilised to capture and manage performance at an individual, team and service level. As well as seeing that contractual and internal reporting requirements are fulfilled, you’ll be responsible for identifying efficiencies in the recording processes, leading on analysis of London’s KPIs and making sure we comply with Shelter’s Operating Framework. Line managing and supporting the Hub’s administrative team, including volunteers, will be an important aspect of the role too. And, when it comes to working with other areas of the charity to achieve our Hub priorities, again, we’ll count on you.

About you
To succeed, you’ll need top notch admin skills and detailed knowledge of Microsoft Excel. We’ll also be looking for a track record of success working on a variety of projects where you provided vital reporting and analytical support and ensured that contractual and reporting requirements were fulfilled. Line management experience would be useful too, but is not as essential as your proactive, can-do approach and the ability to work effectively both as part of a team and independently. Commercially aware, customer focused and with lots of creativity, you respect other people’s opinions but are not afraid to challenge the status quo and introduce new ideas where appropriate.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities),gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

  • Employer: Shelter
  • Reference: SHEL/20/138088
  • Published: Thu 19/11/2020, 15:05 PM
  • Closing on: Sun 29/11/2020, 23:30 PM
  • Working Pattern: Full Time
  • Hours: 37.5 hours per week
  • Salary: £28,087 pa (including £4,615 London Weighting) + excellent benefits including 30 days holiday and flexible working
  • DBS Check: No
  • Location: London EC1 , Corporation of London

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