Right now there is a buzz about Waltham Forest. Bursting with culture, energy and opportunity, Waltham Forest is a place people want to live, raise a family and start a business. We are fundamentally changing the way we work, building relationships, connecting people, harnessing our unique opportunities and the power of new technology to create strong, sustainable and self-reliant communities.
We have an exciting job opportunity within Waltham Forest Services Ltd (the councils trading company) for an CCTV Operations Centre Manager to join our innovative and forward-thinking Operations Centre.
The Operations Centre Manager will lead on all matters relating to CCTV and Security along with other added services ensuring strong operational delivery and service growth.
The ideal candidate will have proven experience working as a Service Delivery Manager or Service Operations Manager within a target driven service centre environment. An extensive customer service background is essential, and you will also ideally have a good understanding of CCTV operations. You will have experience managing service and technical operations including resourcing, managing and motivating a diverse 24/7 team to ensure client requirements across the organisation are delivered to time, quality and price.
Waltham Forest is one of the greenest and fastest growing areas in the Capital, Council of the Year 2019 and London’s first Borough of Culture. With fantastic connectivity, huge investment potential and limitless ambition Waltham Forest is a great place to live and work.
The borough has excellent transport connections and represents the best of both worlds in London; the City 10 minutes to the South and the Epping Forest 10 minutes to the North. Good schools, great parks, vibrant culture, regeneration and local entrepreneurs make Waltham Forest a community that people want to call home.