Part time - 18 hours per week
Our Property Services team has an opportunity for a Home Improvement Agency (HIA) Administrator to join the team.
· You will be the main point contact for Home Improvement Agency
· Arranging paperwork and appointments for Caseworkers
· Ordering work for minor and major adaptations
· Maintain data for the Spelthorne Borough Council and produce reports, maintain policies and documentation
· Liaise with other Borough Councils and local authorities regarding funding available for our properties
To succeed in this role, you will have strong customer service skills as you will be working closely with a variety of stakeholders (A2D employees, local authorities, social workers, etc). You will have strong computer literacy skills and a good knowledge on disabled facilities grants, ground works and social services. Along with the ability to build good working relationships with internal and external stakeholders. Knowledge of the law relating to vulnerable adults and child protection would be an advantage.
Please also note this post will require you to undertake a Disclosure and Barring Scheme check.
We are a residential property group with a social purpose. Our vision is to improve people's lives through high quality homes and services. Whilst we take a commercial approach to house building, we reinvest all of our profits into building more new homes and supporting the communities where we work. We provide affordable, private and social rented homes, student, NHS and temporary accommodation, as well as supported housing and homes for older people. We also offer high-quality sustainable homes for sale and shared ownership, available through our FABRICA by A2Dominion brand. Whilst we take a commercial approach to house building, all of the surpluses the Group generates are reinvested into supporting our social purpose, helping to deliver more homes and services for customers.
As an employee of A2Dominion, we want you to feel fairly rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. All permanent members of staff receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family. You are also provided with discounted childcare vouchers and cycling equipment throughout the year, and you pay for them by monthly salary deductions. Employees are usually provided with grace days to cover the period between Christmas and New Year, in 2018 we have increased it to 4 days, half a day more than the usual three and a half grace days. On top of all of this you will also receive 25 days annual leave.