There has never been a greater focus on children’s services in Croydon than right now, making it an exciting place to provide support to frontline services. Our Improvement Plan is being driven forward with the full support of Council and Elected Members.
We are recruiting for several Business Support Coordinators to work within the Early Help & Children’s Social Care division. Reporting to Children’s Business Support Team Managers, Children’s Coordinators provide high level multi-skilled administrative support which assists and enables busy frontline social workers to support Croydon’s children and families. If you are an experienced administrator with a flexible, positive attitude and a passion for helping children and young people succeed then these roles are for you.
The successful candidates must demonstrate excellent IT and administrative skills, be able to manage high volumes of sensitive information through various channels, meet tight deadlines arising from statutory timescales, have the ability to assess urgency and the need for escalation, and be a major contributor to a service working to support vulnerable children and young people.
Children’s Business Support colleagues are designated to a lead area, but are expected to provide flexible support across any of the Children’s Support Hubs as required to meet the demands of frontline services.
Applicants will need to demonstrate the following through interview and practical assessment:
- Excellent organisational and prioritising skills
- Ability to take detailed minutes and actions
- Some experience of managing payments through various channels
- Ability to work unsupervised while contributing to team aims and deadlines
- Experience of providing admin support to large teams
- Resilience to sensitive information
- Excellent customer service skills
- Advanced, accurate use of IT systems, including complex databases
- Experience working in services for children is an advantage, but not essential
The role is based primarily in Central Croydon however the post holder may be expected to work from other locations within the Borough if required.
Equalities & Safeguarding Statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We will be pleased to consider applications from candidates seeking flexible working arrangements.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.
Croydon Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. Successful candidates will be subject to a standard DBS check before any offer of appointment is confirmed.